What is your return policy on www.partyfavorgenius?
We have a 90 DAY RETURN POLICY for items purchased on www.partyfavorgenius.com. Buy with confidence because we stand by our products! Please contact us within 90 days if you are not satisfied with your purchase. Items may be returned within 90 days for a full refund or exchange. Please contact our customer support team at firstname.lastname@example.org with your order number prior to returning any item(s).
What shipping methods do you offer?
Party Favor Genius offers flat rate $6.95 ground shipping on your entire order to the contiguous United States only. Spend $39 or more, and your entire order ships for FREE.
How fast do you ship, and will I receive tracking information?
Buy today, and we'll ship tomorrow! We only sell what we have in our warehouse so there's no delays. We ship within 1 business day, and you will typically receive your item in about a week or two at most. Orders are processed, packed and shipped from our Chicago, IL facility. Once your item has left our warehouse, you will be emailed tracking information.
Do you charge sales tax?
Yes, we are required by law to collect and remit local sales tax in the following states: CA, CT, FL, IL, IN, KS, KY, MA, MN, NJ, PA, TN, TX, WI, WA.
What forms of payment do you accept?
We accept Visa, Mastercard, Discover, American Express, Paypal and Amazon Pay.
Do you have gift invoices?
We never put the prices on our invoices. So, you don't have to worry about remembering to check a box called "this is a gift" during checkout. Rest assured, your order will not come with prices on the invoice.